Cancellation & Refund Policy

No Cancellation Policy

Once a voucher purchase is completed and payment is confirmed, the transaction is considered final and binding.

No Refund Policy

All voucher sales are final. We do not offer refunds under any circumstances after purchase is completed.

Your Responsibility Before Purchase

Please ensure you carefully review all details before completing your purchase:

• Verify the voucher type, value, and merchant details
• Check the validity period and expiration date
• Read the terms and conditions specific to the voucher
• Confirm merchant location and operating hours
• Understand any restrictions or limitations
• Ensure you can utilize the voucher within the validity period
• Review blackout dates or special conditions if applicable

Payment Processing

Once payment is successfully processed:

• The voucher is immediately activated and issued to your account
• The transaction is final and irreversible
• Payment cannot be reversed or refunded
• The voucher code becomes valid for redemption

Please double-check your cart before proceeding to payment.

Voucher Validity & Expiration

Each voucher has a specific validity period clearly stated at the time of purchase.

Merchant-Related Issues

While we partner with reputable merchants, please note:

• We are not responsible for the quality of merchant services
• Merchant operational changes (closure, relocation, etc.) do not qualify for refunds
• Complaints about merchant service quality should be directed to the merchant
• We facilitate the voucher sale but do not control merchant operations

However, if a merchant permanently closes before your voucher expires, please contact our support team for assistance.

Voucher Transfer & Gifting

Since vouchers cannot be cancelled or refunded:

• You may transfer or gift your voucher to another person (where permitted)
• The recipient must adhere to all voucher terms and conditions
• Transfer does not extend the validity period
• Some vouchers may be non-transferable (check specific terms)

Contact for Assistance

If you encounter issues with your voucher purchase or redemption:

• Contact our customer support team immediately
• Provide your order number and voucher details
• Explain the issue clearly with supporting evidence if applicable
• We will review your case and provide assistance where possible

While we cannot guarantee cancellations or refunds, we are committed to helping resolve genuine issues.

Acknowledgment & Acceptance

By completing a purchase on makantrip.com, you acknowledge and accept that:

• You have read and understood this Cancellation & Refund Policy
• You agree to the no-cancellation and no-refund terms
• You accept full responsibility for your purchase decisions
• You will not dispute charges based on this policy
• All sales are final and binding

Policy Updates

• We reserve the right to modify this policy at any time
• Changes will be effective immediately upon posting
• Continued use of our platform constitutes acceptance of updated terms
• It is your responsibility to review this policy periodically